How to locate CA Common Services General Maintenance Information

Document ID : KB000019238
Last Modified Date : 14/02/2018
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Description:

Using the CA Common Services Maintenance Grid to locate maintenance and product information.

Solution:

For customers that have the responsibility of maintaining CA Common Services software for their company, one of the most helpful resources (which can sometimes be overlooked) is the CA Common Services for z/OS Maintenance Grid. For releases 12, 14, and 14.1 you will find:

  • Product Information Packet
  • Installation and Maintenance Bulletins (Since GA)
  • Cumulative Holddata
  • HIPERs / Product Error Alerts
  • PTFs in Error
  • PTFs Resolving PE (Since GA)
  • Product Document Changes
  • Aggregate Maintenance
  • PTFs Available (Since Last Aggregate Maintenance)

You can access this information directly via the above link, or you can navigate to it via the following CA web sites:

CA Support (support.ca.com)
Support by Product > Select 'CA Common Services for z/OS' > Under the 'All' tab select 'Content Type' > Product Status

CA Communities (communities.ca.com)
Support > Support by Product (mid-page) > Select 'CA Common Services for z/OS' > Under the 'All' tab select 'Content Type' > Product Status