How To Limit SDM Port Bindings

Document ID : KB000045970
Last Modified Date : 14/02/2018
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Question:

How can I limit the number and range of ports that Service Desk binds to?

Answer

This can be accomplished by running the following commands:

 

pdm_options_mgr -a pdm_option.inst -s SLUMP_FIXED_SOCKETS -v 1

pdm_options_mgr -t -a pdm_option.inst -s SLUMP_FIXED_SOCKETS -v 1

pdm_options_mgr -c -a pdm_option.inst -s SLUMP_FIXED_SOCKETS -v 1

pdm_options_mgr -a pdm_option.inst -s SLUMP_SECONDARY_SOCKET -v 2100

pdm_options_mgr -t -a pdm_option.inst -s SLUMP_SECONDARY_SOCKET -v 2100

pdm_options_mgr -c -a pdm_option.inst -s SLUMP_SECONDARY_SOCKET -v 2100

 

This will update the NX.env, and will tell Service Desk to listen on port 2100 and bind to new ports starting with 2101 and try to bind to new ports as close in succession as possible.

 

Additional Information:

 

http://www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec1334571.aspx

https://docops.ca.com/ca-service-management/14-1/en/implementing/implementing-ca-service-management-14-1/step-4-install-or-upgrade/implementing-ca-service-desk-manager/how-to-install-ca-sdm/step-6-verify-the-installation/check-the-status-of-the-required-ports