How to import users from Ldap to USS

Document ID : KB000012158
Last Modified Date : 14/02/2018
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Introduction:

One of the following method you can authenticate Unified Self-Service users is by Importing users from Ldap

Question:

Missing options on USS control panel to import users from LDAP. How can we achieve this?

Environment:
CA Service Desk Manager 14.1CA Service Catalog 14.1
Answer:

Import the users from LDAP to Unified Self-Service.

Follow these steps:

1.    Log in to the Unified Self-Service tenant control panel as a tenant administrator.
Example: http://<Company_Host_Name>:8686/group/control_panel

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Note: For a default tenant, login to the http://< Unified_Self_Service _Server_Name>:8686/group/control_panel URL as the administrator.

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2.    Click Portal Settings, Authentication, LDAP.

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3.    Select Enabled and Import Enabled check boxes.

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4.    Click Add to enter the LDAP details.

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5.    Click Save.

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The LDAP users are imported to the database.

Additional Information:

Note: For more information about importing users from LDAP, see the Liferay documentation.