In order to load the file you must login to the Automation Studio Java Applet. Once this is open go to the Administration -> User Management section. From there you will see a User Management option in the drop down menu to "Load from File". Clicking on this option will describe the syntax that it expects. The content of the attached file is as follows.
Note: Since the formatting of html may introduce non-intended characters when copying/pasting, it is not recommended to copy the content below. If you want, download the file that is attached to this article.
This is a tab-delimited file. So each entry, whether it has a value or not, must be followed by a tab. CA Release Automation expects the following information in the order specified (click the Load from File option to get more details on each of these expected fields):
1. User Name
2. Last Name
3. First Name
6. Authentication Method
7. LDAP Host
8. LDAP Port
9. LDAP SSL
10. LDAP Search Context
11. LDAP Security Context
You will notice many spaces between DevTeam1User and the text "LDAP" immediately after it. You'll notice the same thing for SupTeam1User and the text "LDAP" after it. This is because these users are very basic users in my very basic test ApacheDS environment and they were not assigned a value for 2-4. And since we are using LDAP I am not expected to provide a value for #5 (Password). So, after typing in the User Name I pressed the tab key five times. Once after providing the User Name and then 4 more times to assign blank values for Last Name, First Name, Email, and Password.
Once your file is setup appropriately, add it to the "Load from File" File field and click the "Load" button. You'll get a message similar to this: