How to Import and Export Escalation Policies and Actions

Document ID : KB000028701
Last Modified Date : 14/02/2018
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Description:

I have created Escalation policies and actions in test SOI server and want to import those to the production server.

Solution:

You can use the WSSSAServiceCmd.bat file to Import / Export existing escalation policies and actions - these have to be imported / exported along with services.

1. On an SOI test machine, open a command prompt and navigate to SOI_HOME\tomcat\bin. 

2. Run the following command: 

WSSamServiceCmd -hserver1:7090 -usamuser -poneclick -aExport -s* -fc:/allExport.xml

All the definitions will be exported to allExport.xml.

3. On an SOI production machine run the following command to import the definitions:

WSSamServiceCmd -hserver1:7090 -usamuser -poneclick -aImport -s* -fc:/allExport.xml