How to implement offline agents / offline portable media sectors within ITCM?

Document ID : KB000020098
Last Modified Date : 14/02/2018
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Introduction: 

In  prior releases, a feature called "offline portable media sectors" existed. It made it possible for computers not connected to the network, to be inventoried anyway. This feature no longer exists within CA Client Automation. Still in highly secured environments, the need for it may be present to get hardware and software data imported into the DSM Explorer. 

Question: 

How can this be achieved within the current version of CA Client Automation?

Environment:  

All supported versions of CA Client Automation

Answer: 

CA Client Automation does not have offline agent capabilities. However you can use the NRI (non resident inventory) feature to have an executable collect the inventory of the offline agent (without actually installing it), then put the resulting .xiu file on a portable media device (e.g. an USB memory stick) and then copy its contents to the AssetCollectorCollect folder where it will be processed by the Asset Collector (once this has been enabled and started).

You can find information on how to do this in the R14.0  CA Client Automation Asset Management website and  Refer to "Running the NRI Agent from a Login Script" section on page 832. It contains details on how the NRI agent can be executed as a standalone program (e.g. from an USB stick) rather than from a web page.

The latest software signatures (contained in the W000...XML and W000...ZML files) can be copied over from the domain manager to the ...\DSM\Web Console\webapps\wac\jsp\ei\wl\windows\packages directory on the USB Stick. It allows NRI to work with the latest signature definitions if you do want software signature scanning to take place on the offline agent. Details about this are listed on the website see link under additional information  and search fro NRI Agent.

Additional Information:

For more details on configuring the CA Client Automation NRI agent please visit this website link:

https://docops.ca.com/ca-client-automation/14-0/en/administrating/asset-management-administration/customizing-asset-management/non-resident-inventory/the-nri-agent