How to identify the version of Support Bridge even if client is not able to login to System.

Document ID : KB000054584
Last Modified Date : 14/02/2018
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Description:

This Document deals with identifying the version of Support Bridge. Many clients may face difficulty in knowing the version they are using.

Solution:

  1. Login to SQL Enterprise Manager.

    Figure 1

  2. Expand the Databases tab to see the "SupportBridge" tables at the right pane and find the table "CF1Version" to right click and click "Return all rows" tab.

    Figure 2

  3. You could see the version in the DBVersion column "6.0.0.20". "CF1Version" is the table which has the information about the version.