How to give users access to the Monitored Items Management options in CA Performance Manager

Document ID : KB000116793
Last Modified Date : 02/10/2018
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Introduction:
The default Administrator Role provides Users assigned the Role access to the Administration->Monitored Items Management menu. This provides quick access to a variety of Views within the Data Aggregator Views.
Question:
Most of our users have the IT Engineer Role assigned. They don't have the Administration->Monitored Items Management menu choices.

How can the IT Engineer Role be assigned the same level of access the Administrator Role has?
Environment:
All supported CA Performance Management releases
Answer:
This is by design, any change to this would be an Enhancement Request. An Enhancement Request can be submitted by posting an Idea request in the CA Performance Manager Community site. 

https://communities.ca.com/community/performance-management

Other options to resolve this:
  • Assign Users to the Administrator Role.
  • Users with other Roles and the "Administer Data Sources" Role Right can still access the Monitored Devices Inventory in the DA Views, among other items by navigating to Administration->Data Sources and selecting the Data Aggregator.
Additional Information:
Ensure users being provided access to the Data Aggregator, also have access to the Data Aggregator Data Source defined at the User level. Ensure they are set with Administrator Product Privilege access to the Data Source in the Users configuration.