A superuser account or an account with "import" priviledges is needed for the jasperadmin account.
This is needed to accomplish the aim, in this case, of importing all custom reports from production to our test environment.
CA PPM On-Demand and On-Premise
The control to implement this security is available directly to the local CA PPM site administrator, for both On-Premise and On-Demand sites.
Although CA Support maintains security for some aspects of SaaS operations - such as copying a database - the Jaspersoft security falls under the existing CA PPM security that a client site controls.