How to generate CA App Synthetic Monitor Custom Reports manually?

Document ID : KB000045925
Last Modified Date : 14/02/2018
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Introduction: 

Custom Reports can be created and scheduled to be sent to a preferred email address on a daily, weekly, monthly and quarterly basis.

 

Background:  

Occasionally, the scheduled custom reports may not be delivered successfully to the designated email address. One of the reasons could be due to the mail server running out of disk space, causing reports generation to fail. If the scheduled custom reports are missed, customer can log in to the CA ASM main (reseller) account, and generate the reports manually.

 

Environment:  

CA App Synthetic Monitor

 

Instructions: 

To generate a Custom Report manually, please following the below steps.

1.   Log in to the CA App Synthetic Monitor site with a re-seller account.

2. Select Reports > Custom Reports

Custom Report.png

 

3. Select the report that you want to generate from the Reports list.

4. In the corresponding Actions drop down list, select the period (daily, weekly, monthly, quarterly) under Preview

 Custom Report2.png

 

5. A pop up window like the following will show up, please wait for a few seconds for the download to start:

 Custom Report3.png

 

6. You will see this pop up window next, where you can then choose to Open or Save the corresponding report:

 Custom Report4.png