To fix the error and be able to acknowledge or assign alarms, these are the steps that need to be carried out:
- Go to IM.
- Access "Security", "Probe Administration".
- You should see there an entry for the nas and trellis probes (respectively) with "Access" equal to "Admin" and "IP" equals to "*". If they are missing or they don't reflect the level described, please, adjust them.
- Restart Primary Hub and UMP Hub and the problem should be fixed.