How to fix Harweb error E03080003: Requested Message Key Not Found: HSRV?

Document ID : KB000050080
Last Modified Date : 14/02/2018
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When Harweb encounters an error it tries to display the error message text stored in the file "HEnglish.msg". To locate the correct message to display it searches HEnglish.msg for the error message corresponding to the Error Code returned by the application. If the HEnglish.msg file cannot be found, you will see a message similar to the following:

Error: E03080003: Requested Message Key Not Found: HSRV_I_PSSWD_EXPIRED


To fix this and get the actual error message rather than a message that the Message Key was not found, you can take these steps for Tomcat running on Windows.

If Tomcat is started as a service, copy the HEnglish.msg file from %CA_SCM_HOME% to the Tomcat Service Directory, and restart Tomcat.

For Windows 2003 32-bit servers, the Tomcat Service Directory will be C:\Windows\System32.

If Tomcat is started manually from the command line, copy HEnglish.msg to %CATALINA_HOME%.