How to find the list of Solve:Access fixes from the new CA Support portal?

Document ID : KB000015579
Last Modified Date : 14/02/2018
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Introduction:

The download of product or fixes from the new CA Support portal requires the product name identification.

 

Question:

How to find the list of Solve:Access fixes from the new CA Support portal?

 

Answer:

- From the Download center page, there are an upper box with an arrow where the product can be selected by name and a lower box for filter search on Product or Solution

- Enter Solve on the upper box and select CA Solve:Access Session Management product

- Go down the page and click on 'Solution Downloads' tab

- Go down the page and click on CA Solve:Access Session Management MVS 5.0

- Click on Component arrow, select 'Unicenter Netmaster Management Services' and click on FILTER button

- Click on Component arrow, select 'CA Solve:Access Session Management' and click on FILTER button

 

 

Additional Information:

- The Component column indicates NMS for Management Services

- The Component column indicates SACCES for Solve:Access

- The list of fixes is returned when the FILTER button is pressed