How to find the CA Business Intelligence (CABI) version and patch level for CA Service Management R14.1

Document ID : KB000030438
Last Modified Date : 14/02/2018
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DESCRIPTION:

The purpose of this article is to describe how to find the CA Business Intelligence (CABI) version and patch level for CA Service Management R14.1.

SOLUTION:

To find the CA Business Intelligence (CABI) version and patch level for CA Service Management R14.1, on the CABI server navigate to Control Panel > Programs.

Click on Program and Features and you should see the following:

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Another way is to navigate to the C:\Program Files (x86)\CA\SC\CommonReporting4\InstallData folder on the CABI server and open the 'inventory.txt' file.  You should see the version details as below:

 1.jpeg