How to find PTF RO94347 under Support Online

Document ID : KB000106927
Last Modified Date : 17/07/2018
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Question:
What are the instructions in order to find PTF RO94347 under Support Online to then download?
Environment:
CA Easytrieve Report Generator, release 11.6
Answer:
To get the RO94347 PTF,
1. Please sign into Support ONline
2. Under the menu, please select the "Download Management" tab. 
3. Type in "CA Easytrieve" for the product, and it will come up to then be selected.
4. Select "Solution Downloads". 
5. Again, the filter will now ask for the exact product in the listing of the CA Easytrieve group of products:
    CA Easytrieve Report Generator MVS
6. Clicking on "release 11.6" will bring up a screen where the Solution ID can then be entered. 
7. Typing in " RO94347" will retrieve the PTF, which can then be added to the cart or just downloaded.