How to find out the PAM Appliance MAC addresses

Document ID : KB000011573
Last Modified Date : 14/02/2018
Show Technical Document Details
Introduction:

We need to identify MAC addresses on switch ports and also do network related troubleshooting.

Question:

How do we identify which MAC addresses are associated with which interfaces on the CA PAM hardware appliance?

Answer:
The easiest way to determine the MAC address utilised by the according NIC of the PAM appliance is to check the arp cache of any box having IP connectivity to the appliance.

E.g.


C:\Users\Administrator>ping xsuite

Pinging xsuite.mulan04dom.ca.com [192.168.1.21] with 32 bytes of data:
Reply from 192.168.1.21: bytes=32 time<1ms TTL=64
Reply from 192.168.1.21: bytes=32 time<1ms TTL=64
Reply from 192.168.1.21: bytes=32 time<1ms TTL=64
Reply from 192.168.1.21: bytes=32 time<1ms TTL=64

Ping statistics for 192.168.1.21:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Users\Administrator>arp -a 192.168.1.21 -v

Interface: 192.168.1.2 --- 0xc
  Internet Address      Physical Address      Type
  192.168.1.21          00-0c-29-eb-67-75     dynamic