How to extract the Post Installation steps document from the .caz file of a Service Desk Manager published patch

Document ID : KB000020767
Last Modified Date : 14/02/2018
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As per best practices, you should read the post-installation steps for a patch before applying that patch. For large published patches such as cumulative patches, the post installation steps may be included in a separate file instead of being included in the readme file for the patch; the separate file would be packaged inside of a .caz patch file.

This technical document describes how to extract the post installation file so that you may review it before you apply the corresponding patch.


To access the post installation steps document, you can extract it from the .caz patch file.

  1. To determine the full name of the post installation steps document, run this command from within the Windows directory that contains the .caz file:

         cazipxp -L <RO_patch_number>.caz | find "Post_Installation"
         where <RO_patch_number> is the filename of the .caz file.

  2. To extract only the post installation steps document from the .caz patch file, subsequently run this command:

         cazipxp -u <file_name> <RO_patch_number>.caz
         where <file_name> is the name of the post installation file that was returned in step #1 and 
         <RO_patch_number> is the same filename used in step #1.

For example, for published patch RO53124.caz, run:

 	cazipxp -L RO53124.caz | find "Post_Installation" 

The output should be these two files:


Now run either:

 	cazipxp -u Post_Installation_Steps_and_backout_procedure_for_Cumulative_in_Windows.html 

or run:

 	cazipxp -u Post_Installation_Steps_and_backout_procedure_for_Cumulative_in_Windows.txt 

Now view the file in a file editor or, if you extracted the html file, you may view that file in your web browser.

Note: To obtain a copy of the cazipxp.exe tool, download the latest applyptf tool (it should already include the cazipxp tool) or separately download the cazipxp tool. Both tools are available from the Download Center of the Support area on the CA Technologies web site.