How to Exclude UIM "Minor" alerts through the connector policy

Document ID : KB000045402
Last Modified Date : 14/02/2018
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Introduction:

We are receiving too many "Minor" alerts from UIM and would like to exclude them at connector level. How can this be done?

Environment:

UIM Connector 3.x 

SOI 3.3 & 4.0

Instructions:

This is possible by updating the connector policy with "exclude" filter option as mentioned below.

1) Stop "CA Catalyst Container Services"

2) Backup existing connector policy \CatalystConnector\registry\topology\physical\<HostName>_CatalystConnector\modules\policy\nimsoftconnector_policy.xml"

3) Add below code to the connector policy under "<EventClass name='Alert'>" as shown below and then save the file

Minor.jpg

4) Delete all files inside "\CatalystConnector\container\registry-cache" folder

5) Start "CA Catalyst Container Services' on the connector server

There should be no more "Minor" alerts from UIM connector to SOI.