How to enable the BOXI Infoview logon page to include a drop down list of all Authentication types.

Document ID : KB000022579
Last Modified Date : 14/02/2018
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Summary:                              

When first opening BOXI Infoview Logon page, it does not give an option for the Authentication type you want to log on with.

Figure 1

Environment:

CA Client Automation - R12.5,  R12.8 and R12.9 

                                         

 

Instructions:

Find the web.xml file at the following path;

...\CA\SC\CommonReporting3\Tomcat55\webapps\InfoViewApp\WEB-INF

By default the web.xml file will have the value below;

<context-param>
<param-name>authentication.visible</param-name>
<param-value>false</param-value>
</context-param>

This needs to be changed to "true"

<context-param>
<param-name>authentication.visible</param-name>
<param-value>true</param-value>
</context-param>

Recycle Tomcat in the Central Configuration manager

Figure 2

Log back into Infoview and you will see the drop down list of possible authentication types

Figure 3