How to enable the BOXI Infoview logon page to include a drop down list of all Authentication types.

Document ID : KB000022579
Last Modified Date : 14/02/2018
Show Technical Document Details


When first opening BOXI Infoview Logon page, it does not give an option for the Authentication type you want to log on with.

Figure 1


CA Client Automation - R12.5,  R12.8 and R12.9 




Find the web.xml file at the following path;


By default the web.xml file will have the value below;


This needs to be changed to "true"


Recycle Tomcat in the Central Configuration manager

Figure 2

Log back into Infoview and you will see the drop down list of possible authentication types

Figure 3