How to enable Session Assurance debug tracing in Access Gateway?

Document ID : KB000016562
Last Modified Date : 14/02/2018
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We are enabling the Session Assurance with DeviceDNA feature in our environment, and we want to do some tests before. Which logs do we have to check in Access Gateway for troubleshooting? There is any way to enable debugging?

Policy Server R12.6Access Gateway R12.6

In Access Gateway there is a Session Assurance application log stored by default in the following location:


Note that this log will not be generated until the first request is performed.


You can edit the following file to define the desired log levels for each component:


The following values are the valid log levels available, ordered from less to more verbosity:

INFO (which is the default value)


Also, you can enable audit logs in the Policy Server to get more information on the authentication and authorization activity related to Session Assurance.

Additional Information:

R12.6 - Session Assurance - Log Files for Troubleshooting