How to enable debug logging on CIC (Content Import Client)?

Document ID : KB000025326
Last Modified Date : 14/02/2018
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Contentdownload has it's logs in Informational mode by default.

To resolve an issue, support might as you to put the logs in detailed mode.



CA Client Automation - All Versions




To enable logging on CIC:


1. Stop the engine running the Default Software Contents Download Job,

by default is the system engine but can be assigned to another engine instance


2. Open ' config.xml ' located in the "CIC\Config " folder using Wordpad and then change:

            <debugLevel>INFO</debugLevel>       from INFO to DEBUG
             <httpclientLogLevel>ERROR</httpclientLogLevel>     from ERROR to DEBUG

3. Save the file.