How to download HOLDDATA information, for CA COMMON SERVICES.

Document ID : KB000049391
Last Modified Date : 14/02/2018
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Description:

This knowledge document will provide instructions on how to locate and download HOLDDATA for CA COMMON SERVICES.

Solution:

Once logged into CA Support Online (http://support.ca.com), follow these steps:

  1. Select a Product page: CA Common Services for z/OS
  2. Navigate down looking for Product Status section. Select link for CA Common Services for z/OS Maintenance Grid
  3. CA Common Services for z/OS - r14.1
  4. Select link under the Cumulative HOLDDATA column.

The page you are directed to will contain the HOLDDATA and CA RS ++ASSIGN statements for all CA mainframe products. Select the link titled Consolidated SMP/E ERROR HOLDDATA Bucket is now available for further instructions on how to process this data.

This same page is available directly from the CA Support Online home page by selecting Mainframe 2.0 from the section titled Product Specific Support, and then selecting the Download Error HOLDDATA link on the accompanying page.