How to download certificate from PC browser

Document ID : KB000006432
Last Modified Date : 14/02/2018
Show Technical Document Details
Issue:

How to login to mobile interface on an Android device on an SSL enabled environment?

Environment:
CA Service Management Mobile EnvironmentApple iPhone (iOS)Android devices
Resolution:

Steps to download the certificate from the desktop browser (IE)

1. Open the URL in browser make sure you can see the lock(highlighted in red) and there is no invalid certificate error

2. Click on the lock shown as per the screen shot below and further click on view certificates

001.JPG

002.jpg

3. It will open the certificate as shown below

003.JPG

4. Click on Certification path to see the certificate chain

004.JPG

5. Select a certificate you need to download. For example in this case “Go Daddy Secure Certificate Authority- G2” and click on View Certificate button

005.JPG

6. It will open a new certificate as shown below

006.JPG

7. Click on the details tab and hit 'Copy to file' button

007.JPG

8. You will be presented with Certificate Export Wizard. Follow the self explanatory screens and click Next to download the certificate to a file.

9. Copy this certificate file to the android device.

Additional Information:

Note: You can download the certificate file that is used to communicate with the client (user's browser)