How to disable the snapshot feature on the ReportAgent

Document ID : KB000035672
Last Modified Date : 14/02/2018
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Question:

How can we disable the nightly snapshot of the seosdb performed by the ReportAgent?
We will not do any reporting from the Report Agent.


Answer: 

On Unix/Linux
In the file /opt/CA/AccessControlShared/ccommon.ini you shall find
...
; Specifies whether you want to send database snapshot data to the Distribution Server ; Values: 0- no, 1- yes ; Default: 1
snapshot_enabled = 1
...

Please edit this file and set the token snapshot_enabled = 0 and restart the ReportAgent and AgentManager with these commands in a root shell

# cd /opt/CA/AccessControlShared/lbin
# ./report_agent.sh stop
# ./agent_manager.sh stop
# ./agent_manager.sh start
# ./report_agent.sh start

 

On Windows

the same feature is controled with this registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\AccessControl\ReportAgent\snapshot_enabled
 

Additional Information:


https://docops.ca.com/cminder/12-9-01/EN/administrating/enterprise-administration/reporting-service/how-the-reporting-service-works