How to disable Policy Server automatic restart after the crash?

Document ID : KB000024366
Last Modified Date : 14/02/2018
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Some customers may wish to not have their policy server be restarted automatically if a crash occurs, so the cause of the crash can be identified before bringing the process back online.  We will be covering here how to achieve that.


A watchdog process called “smexec” watches over the policy server process, by default restarting the process if it abnormally terminates, up to 5 times in succession before deeming that the process cannot be started successfully.


All supported Single Sign-On (formerly SiteMinder) policy server versions


To control how many times the smexec process will try to bring the policy server process back up, you can modify the “siteminder.conf” file located at “<policy server installation directory>/config”.  Replace <policy server installation directory> with the directory that the policy server was installed to, on your system.  Inside the “siteminder.conf” file, locate the line which says:


Adjust this value to the number of times smexec should attempt to restart the policy server process if it terminates, or set it to 0 to instruct smexec to not attempt restarting the policy server at all.