How to disable NTLM or EEM authentication options in CA Unified Self Service without using the USS Control Panel

Document ID : KB000011470
Last Modified Date : 14/02/2018
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How can I disable the EEM's NTLM authentication options in CA Unified Self Service (CA USS) if I'm unable to access the USS control panel?


1) Take a backup of the file: <Self Service Install Directory>\OSOP/PortalExt.Properties file

2) Edit the file and make sure below options are correct:



If not, you can adjust the parameters just for a specific webID.   WebID can be obtained from the USS database directly from table:  dbo.Company.  The column name in that table is webId.




3) Restart CA USS after making the change.  The above setting would effectively disable EEM's NTLM authentication option for USS for the tenant-web-id  company.    It also sets the authentication via screenName (screenName is the default authentication for CA USS)

Additional Information:

The information in this article has been included in our product documentation. You can find further details here: