How to Disable File Copy between machines in CA Client Automation 12.8/12.9 via Remote Control

Document ID : KB000056613
Last Modified Date : 14/02/2018
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This can be configured on the Enterprise or Domain Manager level, but unless applied globally, it is preferred to set up on the Domain Manager level.

This document will cover 2 scenarios: How to apply globally and how to apply for a single computer group

Scenario #1 Global Application:

1.   Open DSM Explorer and browse to the ‘Default Computer Policy’

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2.   Right-click on the ‘Default Computer Policy’ and select ‘unseal’.

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3.   Browse to the DSM->Remote Control->Host->General section:

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4.   On the right side, you will see a list of options. Scroll down until you see the items called “Enable the reception of files from viewers” and “Enable the sending of files to viewers”.

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5.   Set both items to “False”

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6.   Now Right-click on ‘Default Computer Policy’ and select Seal.

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7.   Since it’s the default policy that applies to ‘everything’, the changes will now get propagated out to all machines with no further action necessary. Once the application completes the new restrictions will be live.

 

Scenario #2 Group Application:  In this scenario, restrictions will apply only to machines within a specified computer group only.

1.   In order to perform this procedure, we must create a computer group. In this case, we have created a group called ‘~RC-No-File-Transfers’. Later we will apply a custom policy to this group.

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2.   Once that is done, browse to the 'Configuration Policy' section of the DSM Explorer.

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3.   Right-click on ‘Configuration Policy’ and select ‘New Policy…’

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4.   In the Window that appears, type a name for the policy and click ‘OK’. In this case we used the name ‘RC-No-File-Transfers’.

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5.   The new policy now appears, unsealed, in the list under ‘Configuration Policy’.

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6.   Expand that and within Browse to the DSM->Remote Control->Host->General section:

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7.   On the right side, you will see a list of options. Scroll down until you see the items called “Enable the reception of files from viewers” and “Enable the sending of files to viewers”.

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8.   Set both items to “False”

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9.   Now right-click on the custom policy and select ‘Seal’. Click ‘OK’ to any prompts that may appear.

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10.   Once sealed, right-click on the policy again and select ‘Copy’.

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11.   Browse to the computer group you created earlier, right-click on it and select ‘Paste -> Configuration Policies’.

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12.   In the window that appears, check the box for ‘Apply Policies at Next Possible Occurrence’ and click ‘OK’.

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13.   The policy application should now begin. If there are no computers in this group yet, please feel free to add them now.

14.   To confirm its application, we can expand the computer group, then ‘{Group Details}’, ‘Configuration’ and then click on ‘Configuration Policy’.

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15.   On the right side of the console, you will see the status of applied policies and any whose application is still in progress.

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16.   In this case, we can see that out custom policy has successfully applied to the computer group and as a result, any machines in this group or added to this group later, will receive the policy.

17.   You can check the same item under any computer in the group to see if it is applied to that particular system.

18.   Once applied, the custom policy will be live.