How to determine who is accessing the eHealth web/OneClick for eHealth

Document ID : KB000046079
Last Modified Date : 14/02/2018
Show Technical Document Details

Summary: 

There are a few places to look for web/OneClick user activity

Environment:  

eHealth all versions, all platforms

Instructions: 

eHealth can verify user activity via the 'Access Logs' feature. 'Access Logging' determines user activity via the Apache $NH_HOME/web/httpd/httpd-log file. To view this activity in 'Access Log' format:

1. Login as the Administrator to the eHealth web UI 

2. From the admin tab, click 'Access Logs'

3. Select the criteria and the time range

4. Select 'Display Statistics'


Additionally:

1. Web Client user access is logged in the $NH_HOME/web/httpd/httpd-log. 

2. OneClick user access is logged in the $NH_HOME/web/cmi.usr/audit/<date>.log. 

3. Any errors are logged in the $NH_HOME/web/httpd/httpd-errors.