How to determine ITPAM version and patch level?

Document ID : KB000091699
Last Modified Date : 16/04/2018
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Introduction:
This Knowledge Base article describes steps to determine the ITPAM version and patch level.
Question:
How to determine the ITPAM version and patch level?
Environment:
WINDOWS
Answer:
 1. The best way to get the full version and build is to log into CA Process Automation and open Help / About.

2. If you are unable to log in to the PAM GUI to use Help/About to get the version information, Follow the steps below:

i. You will need WinRar or another archive app (like 7Zip) that can open a jar file. WinRar is quick and simple.

ii. Go to the ~\PAM\server\c2o\ext-deploy\c2oear-snapshot.ear folder and look for the c2oserver-snapshot.jar file.

iii. Open the c2oserver-snapshot.jar file using WinRar or whatever utility you prefer to open the jar file. You will see the MANIFEST.MF file. In that MANIFEST.MF file is the version of PAM

Example: Implementation-Version: 4.2.500CP01 which is CA Process Automation 4.2 SP02 with CP01