How to delete/remove messages displayed on the Message Widget for API Portal

Document ID : KB000010589
Last Modified Date : 14/02/2018
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Introduction:

Out of the box, the API Portal dashboard is displayed with four widgets; Tasks, Messages, Latest API Docs, and API status. The 'message' widget is used to display and send out messages to the specified users chosen. This will be a guide on how to remove those messages from staying on the dashboard once the message is no longer needed. 

 

dash.PNG

Background:

Once a message is made using the widget, an underlying .xml file is created and stored in the Portal CMS. So to remove the message on the dashboard, you will have to delete the corresponding .xml file that was created from it. 

Instructions:

1. Log into the CMS of your portal: 

{portalhostname}/admin 

 

2. Under 'Quicklinks' in the middle of the page, select 'Sitebuilder' 

> Content 

> Groups 

> WidgetNotifications 

> 2017 

> 09 (this directory could be a different number, or there could be multiple ones, as the naming convention is based on month) 

 

This is the directory where the messages get laid down as .xml files. Find the one you are looking to clear/delete and hit the red 'x' button on the xml file 

 

xml.PNG

 

The message will no longer be displayed on the dashboard of API Portal.

Additional Information: