To deactivate a user from On Demand Portal you need to login as an Tenant Administrator.
Please follow the steps listed below to Deactivate a Portal User:
1. Login to Portal as an Tenant Administrator.
on top right corner to open Control Panel.
3. Click Users in the Portal navigation menu.
4. Locate the user you want to deactivate.
and select Deactivate.
- A dialog appears asking you to confirm your action.
6. Click Yes.
- The user is deactivated in the Portal and in all applications to which he is assigned to.
NOTE: Username on CA PPM application and Email address for Portal User should be all in LOWER case to successfully deactivate Portal User.