Clarity PPM: How to Create an Enhancement Request - ERQ for Suggestions to Improve

Document ID : KB000018799
Last Modified Date : 31/01/2019
Show Technical Document Details
Introduction:
If the product is working as designed, but there are reasons to suggest otherwise, customers are encouraged to post ideas/enhancements to the Clarity PPM application.

 
Background:

All Clarity PPM community users were previously able to log ideas at https://communities.ca.com/community/ca-ppm
Once an idea was created, any community user would be able to vote and comment on the idea.
The procedure has now changed.
 

 

Instructions:
Please review the following community post that streamlines the enhancement process.
https://communities.ca.com/community/ca-ppm/blog/2018/01/12/new-customer-innovation-process-for-ca-ppm

This procedure allows one representative from each company to submit an idea via https://clarity.brightidea.com

Additional Information:
For a list of the latest enhancement included in Clarity PPM 15.5.1, see Clarity PPM 15.5.1 Release Notes.