How To Configure xFlow To Add or Remove FQDN For Services

Document ID : KB000009728
Last Modified Date : 14/02/2018
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Introduction:

The purpose of this document is to provide the instructions about how to configure xFlow to add or remove FQDN for xFlow services.

Environment:
Service Desk Manager 14.1 Cum 3+ - CA xFlow Analyst Interface
Instructions:

1) Go to the xFlow Server (s) 

2) Go to xFlow_home\Apps\UI\Apache24\htdocs\conf Example: C:\Program Files\CA\xFlow\APPS\UI\Apache24\htdocs\conf

3) Open with notepad or similar the casm.conf.js  and casm.conf.do-not-change.js files

4) Add or remove FQDN from the service URL you need to configure.

Example to add FQDN for Search Service:

Before:

search : {
            server : 'http://hostname:9006'
        },

After:

search : {
            server : 'http://hostname.ca.com:9006'
        },

 

 5) Restart xFlow Service

Additional Information:

Modify the configuration file:

https://docops.ca.com/ca-service-management/14-1/en/implementing/implementing-ca-service-management-14-1-03/authenticate-the-xflow-analyst-user-interface-users/enable-secure-socket-layer-ssl#EnableSecureSocketLayer(SSL)-ModifytheConfigurationfile

The information in this article has been included in our product documentation. You can find further details here:

https://docops.ca.com/ca-service-management/14-1/en/troubleshooting/troubleshooting-xflow-analyst-interface