How to configure emails to notify for alarms for servers ?

Document ID : KB000012114
Last Modified Date : 14/02/2018
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Question:

How to configure emails to notify for any alarms for servers ?

Environment:
UIM 8.0 and above
Answer:

1.Configure in 'nas' probe an Auto Operator with Action type as E-mail and create filters matching to your requirement in the profile. 

Example: Below is a screenshot from ‘nas’ Auto Operator profile configured for action type as ‘E-Mail’ for all ‘critical’ alarms from the 'cdm' probe.

nas.JPG

 

 

2. Configure your 'emailgtw' probe to connect with your Exchange or SMTP server for forwarding.

 

The Email Gateway (emailgtw) probe converts alarms from the NAS server into emails sent to specified recipients. The emails are sent based on predefined criteria for alarms, such as, severity, origin, and time. On Windows robots, you can use either SMTP server or Exchange server to send emails. On robots on other operating systems, you can only use SMTP to send emails. 

emailgtw2.JPG

emailgtw3.JPG

Additional Information:

https://docops.ca.com/ca-unified-infrastructure-management-probes/en/alphabetical-probe-articles/nas-alarm-server

https://docops.ca.com/ca-unified-infrastructure-management-probes/en/alphabetical-probe-articles/nas-alarm-server/nas-im-configuration/the-nas-auto-operator-tab

https://docops.ca.com/ca-unified-infrastructure-management-probes/en/alphabetical-probe-articles/nas-alarm-server/nas-im-configuration/the-nas-auto-operator-tab#ThenasAuto-OperatorTab-TheProfilesTab

https://docops.ca.com/ca-unified-infrastructure-management-probes/en/alphabetical-probe-articles/emailgtw-email-gateway

https://docops.ca.com/ca-unified-infrastructure-management-probes/en/alphabetical-probe-articles/emailgtw-email-gateway/emailgtw-im-configuration#emailgtwIMConfiguration-ManageServerCredentials

https://docops.ca.com/ca-unified-infrastructure-management-probes/en/alphabetical-probe-articles/emailgtw-email-gateway/emailgtw-advanced-configuration#emailgtwAdvancedConfiguration-SetDataFileSetOutlookDataFileforOnlineMode