How to configure Email and test it's working

Document ID : KB000045546
Last Modified Date : 10/05/2018
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Introduction:

Introduction: 

You need to configure the Email on your CA PPM and find out if this is working how do you do it?

 

Instructions: 

Step 1:

To start the configuration, we would have to go to our NSA or CSA or CA PPM System Administration console: 

http://CAPPM_NSA_SERVER_NAME:8090/niku/app

- Under Overview click on the server and under the "System" Tab modify the Mail Server setting

   KB CAPPM Email server Configuration and Email test Screen shot 2 .jpg

- Stop and Start the service of the App and BG

 

Step 2:

Verify that the user that should be notified by Email has the email configures under the user in CA PPM.

- From the Home, navigate to:

  > Administration

  > Organization and Access

  > Resources

  > Click on the user that will receive the notification

     Example: Administrator

  > Modify the  [*] Email Address 

   KB CAPPM Email server Configuration and Email test Screen shot 4 .jpg 

- Save 

 

Step 3:

In order to find out that under the Notifications are set so these are sent you have to verify the setting:

- From the Home, navigate to:

  > Administration

  > Data Administration

  > Notifications

  > Click on the TAB "Notification Default Settings"

  KB CAPPM Email server Configuration and Email test Screen shot 6.jpg

 

Step 4:

- Under this step I will create a job that when run it will notify and we will see if all is working well.

 

Instructions:
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