How to clear the niscache

Document ID : KB000046393
Last Modified Date : 25/07/2018
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Introduction:

 

Summary: 

 

In numerous circumstances you may need to clear a robots niscache as a intermediate step.

 

Background:  

 

The majority of probes create files in a probes niscache directory. These files are used within the internal UIM discovery_server processes to see what a device is monitoring and it will then be added into the CM_* database tables.

 

Environment:  

 

Unified Infrastructure Manager 8.x and above

 

Instructions: 

 

1) Within Infrastructure Manager, navigate to the controller probe on a robot that you wish to clear.

2) Open up the probe utility by pressing "Ctrl-P"

3) Open the Options dialog by pressing the second to the right icon. 

4) In options, select the "Expert Mode" checkbox and press OK.

5) In the probe commandset, select "_nis_cache_clean" and press the green arrow button to run it.

6) In the probe commandset, select "_restart" and press the green arrow button to run it.

 

The robot will restart and the niscache folder will be cleaned.

 

Additional Information:

Below are screen captures of the above steps 3,4,5 from 8.5.1 machine
Open the Options dialog by pressing the second to the right icon
User-added image
User-added image
 

Niscache, what it is, what it does

 

Instructions:
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