How to clear the niscache

Document ID : KB000046393
Last Modified Date : 17/10/2018
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Introduction:

In numerous circumstances you may need to clear a robots niscache as a intermediate step.

 

 

Background:

The majority of probes create files in a probes niscache directory.
These files are used within the internal UIM discovery_server processes to see what a device is monitoring and it will then be added into the CM_* database tables.

Environment:
Unified Infrastructure Manager 8.x and above
Instructions:
  1. Within Infrastructure Manager, navigate to the controller probe on a robot that you wish to clear.
  2. Open up the probe utility by pressing "Ctrl-P"
  3. Open the Options dialog by pressing the second to the right icon. 
  4. In options, select the "Expert Mode" checkbox and press OK.
  5. In the probe commandset, select "_nis_cache_clean" and press the green arrow button to run it.
  6. In the probe commandset, select "_restart" and press the green arrow button to run it.
  7. The robot will restart and the niscache folder will be cleaned.
Additional Information:

Below are screen captures of the above steps 3,4,5 from 8.5.1 machine
Open the Options dialog by pressing the second to the right icon
User-added image

 

Niscache, what it is, what it does