How to clear out a DS request that is COMPLETE on base SR task but in WAIT-D or BACKED-OUT status in Node Access?

Document ID : KB000054151
Last Modified Date : 14/02/2018
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Description:

Request is COMPLETE on the base Alchemist, but shows as WAIT-D in Node access with DISABLED entity.

Solution:

In order get rid of this request the following steps must be followed:

  1. Rerun the original request (if this has not already been done) to ensure that all members of the request are superseded.


  • To remove the request from the NCL dataset, it will be necessary to close down Alchemist temporarily. However, before doing this, run a ZBBVPUP to definitively determine the member name -
     . Node RMT. Change Request Index. ---------------------------- Row 1 to 1 of 1 Command ===>                                                  Scroll ===> PAGE                                                                                OEname: AS52S1           Zone: TEST               Domain: AS52S1B                                                                                               Current   No.of Ents.  Change Request  Reference Admin.  Change              S Status     Err. Actv    Date and Time   Number   User    Provider              MASK===>   *    *     *                 *        *       *                     WAIT-D     NONE NONE  07/01/04 10:44:03 DS123    CYBXX01 CYBER USER                        DD/MM/YY HH:MM:SS        Convert this displayed date to the following format:./ PRINT INFILE('xxxx.NCL') LIST(DIRECTORY)./ NAME('INV?YYMMDDHHMMSS*'). So in the above example:./ PRINT INFILE('xxxx.NCL') LIST(DIRECTORY)./ NAME('INV?040107104403*').
  • Delete the member by changing the ZBBVPUP input from PRINT to DELETE, and using the specific NAME from the PRINT output (or if only one entity is returned in the PRINT, you can leave the masking in place) :
     ./ DELETE INFILE('xxxx.NCL') LIST(DIRECTORY)./ NAME('INV?040107104403*').