How to clear niscache on an individual robot

Document ID : KB000044669
Last Modified Date : 14/02/2018
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Question: 

Using the Infrastructure Manager, how do we clear an individual robot's niscache contents?

 

Environment:   

Applicable to Unified Infrastructure Manager (UIM): 7.x to 8.4x with Infrastructure Manager

 

Instructions: 

  1. Navigate to the robot via Infrastructure Manager and select the controller probe and press Ctrl-P. The probe utility window will pop up.
  2. Click the Options Icon - (second icon from the right) Select the 'Expert Mode' checkbox, Click Ok.
  3. Now, in the "Probe Commandset" select _nis_cache_clean and click the Green Arrow to send the command request.
  4. Now, in the "Probe Commandset" select _reset_device_id_and_restart and then click the Green Arrow to send the command request.
  5. The niscache is now clean and the robot is restarting.

 

Additional Information: