How to Change The Visualizer Port in CMDB r11.2.

Document ID : KB000054017
Last Modified Date : 14/02/2018
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Description:

The following are the steps to change the Visualizer in CMDB r11.2

Solution:

  1. Stop the Visualizer service.

  2. Open the server.xml file from $CA_SharedComponents$\tomcat\5.5.12\conf

  3. Change <Connector port="OLD_PORT"...... to <Connector port="NEW_PORT"...

  4. Open the adminui.url,web.url files from the Visualizer installation directory. Change URL=http://<hostname>:<OLD_PORT>/.... to URL=http://<hostname>:<NEW_PORT>/.... in both files.

  5. Open the NX.env file from $NX_ROOT and change the Visualizer URL from NX_CMDB_VISUALIZER=http://<hostname>:<OLD_PORT>/CMDBVisualizer to NX_CMDB_VISUALIZER=http://<hostname>:<NEW_PORT>/CMDBVisualizer (only if CA CMDB is installed on the same machine)

  6. Open NX.env.tpl file from $NX_ROOT/pdmconf and change the Visualizer URL from NX_CMDB_VISUALIZER=http://<hostname>:<OLD_PORT>/CMDBVisualizer to NX_CMDB_VISUALIZER=http://<hostname>:<NEW_PORT>/CMDBVisualizer (only if CA CMDB is installed on the same machine)

  7. Open ca_application_registration table (with product_code=2018) in MDB and change the OLD_PORT to NEW_PORT in the Visualizer url. If Visualizer is installed as a Primary Server)

  8. Restart CA CMDB services (only if CA CMDB is installed on the same machine).

  9. Start the Visualizer service.