How to change the polling interval of an element in OneClick?

Document ID : KB000045469
Last Modified Date : 14/02/2018
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Question:

 

How to change the polling interval of an element inside OneClick?

 

Answer:

 

To view current Poll Rates, open OneClick -> Expand Tasks and Information -> Select Polling Management

 

This will show you what the current Poll Rates are set to.

 

View_Current_Polling_Interval.png

 

To change the Poll Rates, Expand Tasks and Information -> Expand Setup -> Select Poller Controls

 

Here you can set the poll rate for Fast, Normal and Slow intervals.

 

Changing_Interval.png

To change the Poll Rate of a specific element, Expand Managed Resources -> Select Elements -> Right click on the desired Element and click Edit Elements... -> Inside the edit window, click Polling on the left tab -> Here is where you will set the Poll Rate for the element; Normal, Fast, or Slow, depending on the rate set in Poller Controls.

 

Change_Element_Interval.png

 

 

This can also be viewed in the eHealth Administration Guide on Pg 96

ehealth_administration_enu.pdf

 

File Attachments:
TEC1169659.zip