How to change the polling interval of an element inside OneClick?
To view current Poll Rates, open OneClick -> Expand Tasks and Information -> Select Polling Management
This will show you what the current Poll Rates are set to.
To change the Poll Rates, Expand Tasks and Information -> Expand Setup -> Select Poller Controls
Here you can set the poll rate for Fast, Normal and Slow intervals.
To change the Poll Rate of a specific element, Expand Managed Resources -> Select Elements -> Right click on the desired Element and click Edit Elements... -> Inside the edit window, click Polling on the left tab -> Here is where you will set the Poll Rate for the element; Normal, Fast, or Slow, depending on the rate set in Poller Controls.
This can also be viewed in the eHealth Administration Guide on Pg 96