How to change the launch back URL from Spectrum to CAPC to be a fully qualified address

Document ID : KB000015737
Last Modified Date : 14/02/2018
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Question:

When you integrate Spectrum and CAPC and you initiate the launch back URL by right clicking a device in Spectrum and choosing CA Performance Center it shows the CAPC IP address in the URL.  How can I make it show the fully qualified domain name?

Environment:
3.x
Answer:

To get the launch back URL to show the fully qualified domain name you can do the following:

  1. Log into the CAPC shell
  2. cd /opt/CA/PerformanceCenter (or wherever the product is installed)
  3. ./SsoConfig
  4. #1 CA Performance Center
  5. #3 Performance Center
  6. #1 Remote Value
  7. #7 Web Site Host
  8. u to update --> add the FQDN of CAPC machine
  9. Sync the Spectrum datasource or wait for it to sync
  10. Try the launch back menu option

The URL should now show the fully qualified domain as opposed to the IP address