How to change the Embedded Entitlement (EEM) server that IT Process Automation (ITPAM) uses?

Document ID : KB000045712
Last Modified Date : 14/02/2018
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Question

How to change the Embedded Entitlement (EEM) server that IT Process Automation (ITPAM) uses?

Answer

Will need to re-run the ITPAM installer and perform a reconfigure in order to change the EEM server that ITPAM is associated with.

On the EEM configuration page, enter the new host information for the new EEM server. Be sure to enter the PAM application name the exact same as it was for the old EEM server.

The ITPAM install can be launched via the 3rd Party disk.