How to change the default timezone in UWCC for all users.

Document ID : KB000038932
Last Modified Date : 14/02/2018
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Introduction: 

This is an example of a select few time zone changes that can be performed.

 

 

Question: 

How can I change the Time Zone for all WCC users that have not modified the default WCC Eastern Time Zone setting, to one of the following?

 

  • Mountain Daylight Time
  • Mountain Standard Time
  • Pacific Daylight Time
  • Eastern Standard Time
  • Eastern Daylight Time

 

Environment:  

Modifications are applicable to Workload Control Center versions 11.3.6 and 11.4

 

Answer: 

1. Logon to WCC and select the Configuration tab.

2. Click on SMC button that is next to the Create button and type the following in the SMC console to change the Time Zone to Mountain Standard Time:

insert_global_preference: CONFIG

config.user.timezone.offset.raw: -21600000

config.user.timezone: ‘US/Mountain’

3. Click on the Execute button to perform the change.

4. If no errors are presented, select the Close button.

5. Log out of WCC.

6. Log into WCC as a user that has not modified the Profile Time Zone setting.

7. Select the “My Profile” link, next to the Logout link, and observe the change.

 

Additional Information:

 

This change will only affect users that have not modified their default Profile Time Zone settings. 

Locale names and values for these change:

  • Mountain Standard Time
    • ‘US/Mountain’ -21600000
  • Mountain Standard Time
    • ‘MST’ -25200000
  • Pacific Daylight Time
    • ‘US/Pacific’ -25200000
  • Eastern Standard Time
    • ‘EST’ -18000000
  • Eastern Daylight Time
    • ‘US/Eastern’ -14400000