How to change the Browse Catalog Layout in CA Service Catalog?
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CA Service Management
CA Service Management:Release:17.1
CA Service Management:Release:14.1
CA SERVICE CATALOG:USVCT
End users are noticing different layouts when going to Home -> Requests Tab between their environments.
See examples below:
One more example:
It is making end users confused and they think there is an issue with CA Service Catalog.
CA Service Catalog 17.1
CA Service Catalog 14.1
There is a specific configuration for the way end users see the Browser Catalog Layout.
Follow the steps below:
Go to Catalog -> Administration;
Select "Request Management Configuration";
Go to "Browse Catalog Layout";
Select the view you want.
You have 4 (four) options to be chosen:
Service View without Browse Section
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