How to add WebDirector and some additional webengines to SDM IIS

Document ID : KB000015935
Last Modified Date : 14/02/2018
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Introduction:

Service Desk Manager has a built-in "load balancer" called Webdirector.

This technical document shows the steps (screenshots) how to use Webdirector with Microsoft InternetInformationServer used as WebServer.

 

 

Question:

How can I use the Service Desk Manager built-in "load balancer" (WebDirector) with InternetInformationServer (IIS)?

Environment:
WindowsUSRD 14.n and above
Answer:

The attached zip file includes the screenshots showing the steps to define webdirector and webengines for IIS

WebDir_setup_IIS.zip.

 

 

 

 

 

File Attachments:
TEC1777604.zip