Claritiy PPM: Job Scheduler Heart Beat job is deleted

Document ID : KB000020993
Last Modified Date : 14/02/2018
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Issue:

 

I have deleted the Job Scheduler Heartbeat job from the Scheduled job list, and I cannot see it in Available Jobs list.

How can we add it back?



 

Cause:

The job appears in the UI from prior versions of Clarity. When the job is inadvertently cancelled and deleted, the concern is that no jobs or processes will be running. Since the job is visible, it is prone to accidental deletion.
 

Resolution:

The job is not required to show in the UI. In the latest Clarity version, it is hidden, however it is active. It will not need to be visible in the Reports and Jobs page > Available page.

The heartbeat can be checked in the Adminstration > Data Administration > Process Engines and should be updating every 5 minutes.