How to access and download API Management Products using the new CA Support Site

Document ID : KB000010598
Last Modified Date : 14/02/2018
Show Technical Document Details
Introduction:

Recently CA Technologies has launched a new support site for all our customers. With that, the way to navigate and access products has changed a bit. This will help guide you through the new site in order to download API Management products.

Instructions:

1. Log into https://support.ca.com

 

2. Once logged in, select the 'Download Management' section

 

part1.PNG

 

3. In the 'Search by Product Name...' type in 'API' and select the corresponding API Management product you're looking for

 

part2.png

 

4. Select the specific product type you're entitled to. For Example: 

CA API Gateway Enterprise MULTI-PLATFORM 

 

part3.PNG

 

5. Once selected, the necessary download files will populate. Also, as indicated in the red circle, you can change the version of the specific product you're on

 

part4.PNG