How Should an Environment's Firewall be Configured to Allow Agent Connections to the DXI?

Document ID : KB000017220
Last Modified Date : 14/02/2018
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     CA's Digital Experience Insights Platform(DXI) offers number of agent types that connect to CA SaaS infrastructure:


     How should an environment's firewall be configured to allow agent connections to the DXI?



     To allow agent connections into the DXI, then whitelist * IP addresses used in the environment are dynamic and consequently cannot be used.

Additional Information:

     As always, contact CA Support if having further questions.