This document provides a list of information and data that can help your site and Support if involved to find Performance bottlenecks in CA Service Desk Manager (SDM)
How may we identify performance issues in Service Desk and what type of data is helpful to Support to resolve these issues?
Refer to the SDM documentation:r14.1 - How to Identify Performance Problems in CA SDMr17.1 - How to Identify Performance Problems in CA SDM
The following document contains a Quick checklist:CA Service Desk Manager Performance Problems - Quick Checklist
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