How iXp communicate with WAAE to close an alarm ?

Document ID : KB000012298
Last Modified Date : 14/02/2018
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Question:

Does iXp update directly AEDB to close an alarm?

If yes. What is the SQL query used ?

 

Environment:
iXp 11.3.5 INC5 On UNIX/LINUX WINDOWS
Answer:

iXp actually using SQL to update ujo_alarm directly, like so: 

UPDATE ujo_alarm SET the_user =”xx”, response=”xx”, state=44, state_time=O30000017i00, 

len=xxx WHERE eoid=O30000017i00